ASUS AiCloud – Your World on Demand
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    ASUS

    Setup

    How can I setup Samba (Windows Network Places) services?

    I can’t access shared folders. How do I resolve this problem?

    How can I setup Samba services on Mac OS?

    My router doesn't have a public IP address. Can I still use AiCloud?

    Why do I have Local Network showing alongside AiCloud Device List?

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    Operation

    The computers listed are incorrect. How to refresh the device list. 

    I can not wake up my PC. How to troubleshot?

    Why can’t I stream play multimedia content using the AiCloud app?

    What is the recommended upload speed for different types of media format?

    I shared many files with share link. How can I manage the shared files.

    Can I set different Smart Sync rules to multiple WebStorage accounts?

    Can I sync with special folders on WebStorage?

    How to access the AiCloud with browser.

    Why cannot I see the upload button in web interface.

    Where can I see and change the DDNS name assigned by the AiCloud App automatically?

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    Security

    Is the AiCloud connectivity secure?

    Why do I need to key in the user name/password again when using Smart Access?

    Why the browser shows the security certification alert when using browser to connect AiCloud?

    Where can I find the AiCloud usage information?

    Does AiCloud have any method to prevent account from Brute-Force attack?

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    Support

    What media AiCloud support?

    What are the supported formats for Mac OS web video streaming?

    Browser support features

    The supported language of AiCloud

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    *Additional public cloud service support and certain features to be added at a later time.
    *The specifications are subject to change without prior notice.

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